Documents & resources for your reference.
Customer Support
at your Fingertips.
Our knowledgeable team is here to help with technical assistance, troubleshooting, and any questions you may have.
Vave Solution Resources
FAQs
Extremely easy — your Vave Wireless Ultrasound device supports both high and low-level disinfection control. We recommend using Cavi Wipes® for low-level disinfection and Cidex® for high-level disinfection.
Absolutely! Both the Vave probe and rechargeable battery are fully submersible and waterproof.
Software Version 3.4.41
- New User Interface
- Enhanced medical education capabilities
- Improved PACS Integration and Modality Worklist
- Improved stability and performance
- Bug fixesSome Android OS 13 devices (e.g., Pixel 4) can occasionally get into a state which prevents the Vave App from auto-joining the probe’s Wi-Fi network. When the App detects this state, then it presents a warning to the user. When this happens, manually disconnect from the local WiFI (pull down from the top, select WiFi and select disconnect).
Please email us at support@vavehealth.com for any suggestions or questions.
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